Terms and Conditions

For clarity, any reference to “PamperPulse,” “us,” “we,” or “our” in these Terms refers to the relevant operating entity of PamperPulse. Any reference to “you” or “your” refers to the visitor and/or user of a PamperPulse website and/or a purchaser of a PamperPulse product from a PamperPulse website.

Accessing and using a PamperPulse website, including all interactive features, chatbots, widgets, blogs, social networks, and other digital offerings (the "Website(s)") is conditional upon your acceptance that PamperPulse disclaims all warranties, whether express or implied, regarding the material published on the Website. Your statutory rights as a consumer remain unaffected.

This page, along with any referenced policies or documents, provides information about PamperPulse and the legal terms governing interactions with us, including the marketing and sale of products listed on the Website. These terms and conditions (the "Terms") apply when using the Website and when entering into any contract for the purchase of products. Please read these Terms carefully. By accessing, browsing, placing orders, or registering on the Website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you should not use the Website or make any purchases.

We reserve the right to modify these Terms at any time. Updates and amendments take effect immediately upon notice, which may be given through posting a revised version of the Terms on the Website. It is your responsibility to review these Terms regularly, as continued use of the Website indicates acceptance of any changes.

PamperPulse reserves the right to:

  1. Modify, suspend, or terminate the operation of the Website, or any portion thereof, at any time without notice.

  2. Make changes to the Website, its content, policies, or terms.

  3. Interrupt Website functionality as needed for maintenance, error correction, or other updates.

Age of Consent

The Website is intended for users aged 18 and above. By accessing and placing orders, you confirm that you are at least 18 years old. If we discover that you are underage, we reserve the right to cancel your order.

PamperPulse AI Assistant

Some of our Websites feature the “PamperPulse AI Assistant,” a tool designed to enhance your shopping experience by identifying your interests and preferences. You acknowledge that the PamperPulse AI Assistant is not a human advisor but an AI-powered system that uses data and algorithms to provide product recommendations. Despite continuous improvements, the AI may have inherent limitations, including biases, inaccuracies, and subjectivity, which may affect its recommendations.

By using the PamperPulse AI Assistant, you agree that:

  • The PamperPulse AI Assistant is provided “as is,” and we make no guarantees regarding the accuracy of its recommendations.

  • You should evaluate any responses generated before relying on them. If you choose to purchase a product based on the AI Assistant’s recommendation, you do so at your own risk.

  • Product pricing and descriptions provided by the AI Assistant may not always be accurate. You must verify details on the official product page before making a purchase. We are not obligated to supply products at the price quoted by the AI Assistant.

  • You are responsible for any information you input into the AI Assistant and must ensure it complies with applicable laws and these Terms.

  • You agree to indemnify and hold PamperPulse, its officers, directors, agents, subsidiaries, employees, and third-party service providers, including AI partners, harmless from any claims, demands, or damages arising from your use of the AI Assistant.

PamperPulse Shopping Guide

Our Website also provides a shopping assistant called the “PamperPulse Shopping Guide,” designed to help you navigate products based on your preferences. Like the AI Assistant, this tool is AI-driven and may be subject to inaccuracies due to algorithmic limitations.

By using the PamperPulse Shopping Guide, you agree that:

  • The Shopping Guide is provided “as is,” without any guarantees regarding the accuracy of its responses.

  • You should independently verify all product information before making a purchase, as the Shopping Guide’s recommendations may not always be correct.

  • Prices and product descriptions given by the Shopping Guide are not binding offers, and you must confirm details on the official product page.

  • You are responsible for any input entered into the Shopping Guide and must ensure it adheres to applicable laws and these Terms.

  • You agree to indemnify and hold PamperPulse and its associated entities harmless from any claims or damages resulting from your use of the Shopping Guide.

By continuing to use the Website, you acknowledge and agree to these Terms and our policies. If you have any questions, please contact our customer support team for assistance.

Order Acceptance All orders placed through the PamperPulse Website are subject to availability and acceptance. We reserve the right to decline any order at our discretion.

Product prices are accurate at the time of listing; however, we reserve the right to modify prices without prior notice. If a price change affects your order, we will inform you. A contract is established between you and PamperPulse only when you receive an email confirmation stating that your order has been dispatched.

Right of Withdrawal (Cooling-Off Period) If you are a consumer in the USA you have the statutory right to cancel your order within fourteen (14) days without providing a reason. The cancellation period begins from the date you, or a designated third party (excluding the carrier), take possession of the final item in your order.

This right does not apply to sealed goods that, for health or hygiene reasons, cannot be returned if unsealed after delivery.

For more details, please refer to our Instructions on Withdrawal.

PamperPulse also offers a voluntary return policy beyond the statutory withdrawal period, allowing returns within 60 days. See our Returns Policy for details.

Returns Returns policies vary by region. Please consult our Returns Policy for specific information.

Email Marketing Details regarding PamperPulse’s email marketing communications with customers are outlined in our Privacy Policy.

Privacy PamperPulse prioritizes secure data handling and processing, ensuring compliance with applicable laws and regulations. Our Privacy Policy explains how we collect, use, store, and share your personal information, as well as your rights regarding your data.

We also use cookies and similar technologies to enhance user experience. For more details, please refer to our Cookies Policy.

Fraud Prevention PamperPulse actively works to prevent fraud. If false or inaccurate information is provided and fraud is detected, we may share details with fraud prevention agencies.

We employ fraud prevention software to protect both customers and the company from fraudulent transactions.

Use of Internet Bots Only authorized bots that comply with our bot policy and have explicit permission (“Permitted Bots”) may interact with the Website. Unauthorized bots that negatively impact site performance, add items to the cart without consent, or disrupt user experience are prohibited.

PamperPulse reserves the right to block unauthorized bots and suspend accounts engaged in such activity. Users are responsible for any losses incurred by PamperPulse due to unauthorized bot use.

Copyright All content on the PamperPulse Website, including text, images, logos, and graphics, is the property of PamperPulse. Content may not be copied, reproduced, or transmitted without permission, except for personal, non-commercial use.

Disclaimer PamperPulse provides the Website on an “as is” basis, without warranties or guarantees of any kind, express or implied. We do not guarantee uninterrupted or error-free functionality or that the Website is free from viruses or defects.

PamperPulse disclaims all representations and warranties, including those related to merchantability, fitness for a particular purpose, and non-infringement. Your statutory consumer rights remain unaffected.

Any references to “health advice” on the Website are not a substitute for professional medical consultation.

Limitation of Liability PamperPulse is not liable for:

a) Unforeseeable losses to both parties; b) Losses not caused by PamperPulse; c) Business-related losses; d) Losses arising from reliance on Website content, including product recommendations; e) Losses resulting from defamatory, offensive, or illegal conduct by users.

If PamperPulse is found liable, our maximum cumulative liability per calendar year shall not exceed GBP 100.00 (or equivalent in local currency).

We do not limit liability for:

a) Death or personal injury caused by negligence; b) Fraud or fraudulent misrepresentation; c) Breach of implied terms under the Sale of Goods Act 1979 (where applicable); d) Defective products under the Consumer Protection Act 1987 (where applicable).

In jurisdictions where liability exclusions are restricted, our liability is limited to the fullest extent permitted by law.

You agree to use the Website lawfully and in a way that does not infringe on others' rights or restrict their use. Engaging in unlawful, harassing, or disruptive conduct may result in immediate access revocation.

By using the Website, you agree to these terms.